Five-star hotels expose hygiene chaos again: Sheraton, Waldorf Astoria,

Last night, Weibo netizen "Hua Zong lost the golden cudgel" (the WeChat official account calls himself Hua Zong) exposed the hygienic chaos in five-star hotels, pointing out that top hotels such as Sheraton, Waldorf Astoria, Peninsula, Bulgari and other top hotels had phenomena such as rags wiping toilet bowls and disposable cup lids being picked up from trash cans and reused. The price of a hotel room in the lottery is as high as 1,600 yuan to 2,000 yuan per night. It can be seen that the high reputation and high-priced hotel health services do not reflect the due cost performance, and there are great hidden dangers.

Mr. Hua claims to be "the person who has stayed in the most hotels in China. He has made hotels his home in the past six years and has stayed in 147 five-star hotels and boutique design hotels, with a total of more than 2,000 room nights." The netizen compiled a 10-minute video of hotel attendants cleaning rooms, which included dirty rags wiping coffee cups, dirty towels wiping cups and tableware, work clothes wiping tableware, and even dirty bath towels on the floor wiping cups, wash basins, and mirrors. After breaking the news, Mr. Hua said that each group has its own guest room cleaning procedures and hygiene standards, and the country has also promulgated the "Operation Procedures for Cleaning and Disinfecting Cups in Tourism Guest Rooms", but almost all industries have not strictly implemented it; he hopes that the hotel will not deal with the waiters, but the hotel itself will bear the corresponding responsibility.

The following are the specific problems of the hotel involved and the responses received after the relevant media contacted the hotel:

Source: Caijing.com

The United States broke the news about hotel hygiene problems 10 years ago. In 2007, a team led by Fox Television stationed hidden cameras in five hotels of different stars in Atlanta to learn how the staff cleaned drinking glasses. They found the same result: the drinking glasses were all handled inside the room, first rinsed with water in the bathroom, and then dried with used dirty towels or rags - no detergent and no hot water. One of the cleaners wore the same pair of gloves when cleaning the toilet and washing cups.

Coincidentally, in February this year, a South Korean TV station went undercover at three five-star hotels in the country. In two of them, cleaning staff used toilet brushes to scrub cups.

Melissa Conrad Stöppler, MD, says many infections are spread through respiratory secretions, such as those that may contaminate cups. There are also serious illnesses that are spread through the fecal-oral route, where contaminated fecal material may come into contact with the cup. While not all viruses and bacteria can survive on contaminated surfaces for long periods of time, many do, including cold and flu viruses, rotavirus, norovirus, diphtheria, and Haemophilus influenzae.

From this, how to solve hotel hygiene hazards? High temperature sterilization is a good solution mentioned by many experts. Two conditions must be met for high-temperature disinfection to be truly effective, one is temperature and the other is time. Most of the pathogenic Escherichia coli, Salmonella, Vibrio cholerae, etc. need to be exposed to high temperature at 100°C for 1 to 3 minutes or heated at 80°C for 10 minutes before they can be destroyed. Therefore, the hotel industry must, like the catering industry, take the cups to the operation room and use a commercial dishwasher to clean them in a disciplined manner to ensure safety.

For individuals, bringing your own cups and portable hot water bottles may be effective. Bringing your own bath towels and bath cleaning plastic wrap are also effective for frequently touched surfaces.

However, experts also said that sometimes too much is not enough, and pollution sources are difficult to prevent and control. The simplest methods may be the following three:

Use warm water

Apply soap lather all the way to your wrists, leave it there for 10 to 15 seconds before rinsing

Wash the backs of your hands, wrists, and between the fingers, and there is another area that is often ignored—your nails